If our driver is not able to pick you up at the airport due to unlikely / unforeseen circumstances (higher power) at the appointed time WE GUARANTEE financial or other type of compensation.
If you can not find the driver in an arranged place, please contact +420 721 099 333 immediately. If you are not satisfied with provided service you are entitled to a refund in accordance with our terms and conditions.
Possible compensation means the maximum amount which is equal to the price of the transportation agreed and confirmed in advance.
In case of cash payment we accept payments in CZK, USD, EUR and GBP. In case of return transport (round trip) please pay the total price for transports in both directions after completion of the first ride. The driver will give you a voucher as a proof of payment of the total amount.
If you wish to cancel your confirmed reservation, please inform us at least 2 hours in advance. If you do so, we won't charge any cancellation fees.
If you want to change your reservation simply notify us by e-mail, phone or sms. All changes are free of charge.
Gratuity - The final price does not include gratuity (tip) for the driver and thus it is on the free will of each customer.
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